Frequently asked questions
Become A Traveler
Where Do You Have Contracts?
We have contracts all over the country in all types of units (ICU, ER, OR, etc). To find what we have available you may use the browse jobs.
How is Your Pay Structured?
Whether you run a job quote yourself or a recruiter helps you, you'll be able to view from left to right the structure of a quote. Job details, Stipend Details, Taxable pay details, Insurance details, and finally weekly pay. If you want to adjust something, we will be happy to help! Quotes are meant to be an accurate good faith commitment so that both the nurse and the company say "yes, lets move forward..."
What if I Haven't Been Working in a Hospital?
Unfortunately you have to have been in a hospital setting within the past year and any gaps in employment will need an explanation.
Can I Contract in a Different Unit?
We can only place you in the unit you have the most recent experience in. Facilities will not train travelers.
Do You Offer Insurance?
Yes, we offer insurance to our full time contracted employees that work 32 or more hours per week.
Can I Turn Down an Offer?
Yes, you may turn down an offer as long as you have not already accepted it.
I Submitted to a Specific Job Through Another Agency, But I'd Rather Work With You....
As long as you have not already accepted with the other agency, you are able to with a written letter stating you no longer want to work with your current agency. Other conditions may apply.
What We Offer
Do I Get a Sign-on Bonus?
Sign on bonuses are available but vary from job to job. If a particular job is posted at a lower rate or in a high cost housing area, we find that resources can be better applied to helping a traveler more specifically than a sign on bonus can offer.
Do You Offer a 401k?
Not at this time. The best alternative is that we refer people to getting a rollover IRA which serves the same tax benefit and you as the employee can carry with you to whichever company you work for at any time.
Can You Help Ship My Car?
How Do You Handle Housing?
We narrow our focus to searching for housing using these methods as options. Searching Furnished apartments, extended stays and vacation rentals. As a worst case scenario, we have rented furniture and delivered to an unfurnished apartment that accommodates a short term lease.
Do You Offer Extension Bonuses?
Yes, a typical extension bonus is $500.00.
Do You Offer Insurance?
Yes, we offer insurance to our full time contracted employees that work 32 or more hours per week.
Do You Pay For Orientation?
On-Site Facility orientations are treated as regular, payable hours. At home computer modules are compensated at a set amount. A typical reimbursement for at home computer modules is $200.00
Health Insurance
How Do I Enroll?
At the bottom of the website, click on the insurance link. Fill out the forms for enrollment. Once you have finished the paperwork, you can fax your paperwork to a secure E-Fax, which goes directly to our insurance enrollment department.
What is my Activation Date?
Your insurance will be activated on the first of the month following the beginning of your contract. For example if you start in the middle of January your insurance will not be active until February 1st.
When Does my Insurance End?
Insurance ends on the last day of the month following the end of your contract. For example if you end at the beginning or middle of the month than your insurance would end the last day of that month.
What if I Want to Keep My Insurance Longer?
You can opt to do this, but you would be responsible for the total monthly cost.
If I Only Work Part Time or Per Diem, Can I Get Insurance?
Per Diem employees are offered insurance based on TravelMedUSA's look back period of 1 year. You must maintain a consistent average of minimum hours to be eligible.
What if I Have a Specific Coverage Question?
For any specific coverage questions, you would need to call the insurance company directly. This number can be found on the back of your insurance card or within the insurace app/website.
Do You Cover Domestic Partners?
Domestic partners are not covered under the insurance.
What if I Want to Change My Plan?
You have 30 days from activation to adjust your plan. You may cancel at any time.
What Kind of Coverage Do You Offer?
We offer medical, dental, and vision coverage. For any specifics into these plans, click the insurance tab at the bottom of the website or reach out to us with questions!
Payroll Information
How is Your Pay Structured?
Whether you run a job quote yourself or a recruiter helps you, you'll be able to view from left to right the structure of a quote. Job details, Stipend Details, Taxable pay details, Insurance details, and finally weekly pay. If you want to adjust something, we will be happy to help! Quotes are meant to be an accurate good faith commitment so that both the nurse and the company say "yes, lets move forward..."
How Do I Access My Paystubs?
Click on the Paychex link at the bottom of the website. Follow the directions, step-by-step, to create an account to view all paystubs you have with us.
How Do I Get My W2?
Our accounting deaprtment will mail out W2's to the address that was given to us on your W4. You can also access your W2 on the Paychex website.
Do You Offer a 401k?
Not at this time. The best alternative is that we refer people to getting a rollover IRA which serves the same tax benefit and you as the employee can carry with you to whichever company you work for at any time.
Submission
What is the Submittal Process?
Select a Quote > Complete Application & Work History > Upload Basic Credentials > Complete Skills Checklist > Verify Time Off & Requests > SUBMIT!
I Submitted to a Specific Job Through Another Agency, But I'd Rather Work With You....
As long as you have not already accepted with the other agency, you are able to with a written letter stating you no longer want to work with your current agency. Other conditions may apply.
What Credentials Do I Need For Submittal?
In order to be submitted to a position, we need your RN License, Driver's License, American Heart Assoc. Life Supports (BLS, ACLS, PALS, etc), and any other certification you may have (TNCC, AWHONN, NRP, etc).
Do You Need My Social Security Card?
Once you have been offered and accepted a contract, that is when we will ask you for your social security card among other documents.